Frequently Asked Questions

How do i place and order?

You have two ways to order: Online and Offline

ORDER ONLINE

  1. Browse our products page and click on the item you want to buy.
  2. Choose from the predefined pricing and quantity/weight and add to cart.
  3. Go to your cart page and review your order – add or remove products if necessary, before proceeding to check out.
  4. On check out page, enter your shipping and contact details in the fields provided and select your preferred payment option.
  5. Payment instructions is provided on the next screen when you place you order.
  6. Once payment is confirmed, your order will be processed and shipped.

ORDER OFFLINE

This option is only for cash payments sent through mail. Processing of orders may take longer but this is most useful for those who do not have Interac, or for those who simply want to keep their information private and offline.

  1. Print a copy of the Offline Order Form.  You may use a pen and paper, if printer is not available.
  2. Fill in the form with your orders, total amount, (include any promo code if you have any) and your complete shipping information.
  3. Send cash in exact amount, properly concealed (wrapped in tin foil) together with the order form. It is recommend that you send the payment via registered mail, so you can track its delivery and ensure its arrival. Normal mail times apply. (Check payments are not accepted)
  4. Details on where to send the payment is listed on the order form.
  5. Your orders are processed and shipped as soon as the payment is received in the mail.

Who is eligible to use your site?

Anyone who is 19 years old and over can use our site.

Can i use credit card / paypal / etc?

We currently only accept interac e-transfer, Bitcoin, or Cash by Mail, as methods of payment.

For information on looking how to do our most popular method – interac e-transfer, please look at the following link: click here

Is it safe to order from you?

YES. In fact, it’s safer to order marijuana online than meeting your “weed guy” in the streets. All orders are shipped with discrete packaging, vacuum sealed for additional security and to preserve the freshness of its contents.

MOM has processed thousands of orders since 2011 and there’s never been a single incident involving our customers getting into trouble with the law for using our website to buy marijuana products.

How do i create an account?

You may place an order online anytime. No account creation is necessary. However, if you wish to accumulate Reward Points, an account creation is necessary to track your progress. Here at MOM, all transaction is private and the information you provide to us, such as your shipping information, will only be used order processing.

I have sent the payment, whats next?

Please allow a few hours for us to receive and process payments sent via e-transfer, during regular business hours Monday to Friday. If your e-Transfer/billing details is different from your submitted order details, please contact us or send an email to confirm the order number the emt is paid for. All orders are shipped the same business day, if payment is received prior to 3:00 pm EST.

How do i know if MOM is legit?

We are one of oldest MOM’s that ever started in Canada. We actually started the industry acronym MOM (Mail Order Marijuana) and took this industry as a whole to the next level! We are committed to providing you the best experience when buying weed online. We have been able to maintain an excellent reputation by word of mouth advertising, and steady repeat clientele and started as a private, invite only website. We have grown our customer base since then and decided to let the general public in Canada order off of us.

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